81 page E Book, training manual, same manual we use in our Seminars "Road to Success"
the 10 steps to the "Road
to the Sale "
The Road to the Sale
The road to the sale is a step-by-step process from meeting the customer to delivering the vehicle. It begins with you making a positive first impression upon a new customer, and ends...well, it never really ends. That first impression will be the beginning of a new relationship with the customer that lasts many years,many cars,and develops into a network of new customers-referrals that all stems from the first with whom you established trust and showed sincere interest in satisfying.
81 Page e book Digital download for copy or print